Zoho CRM Glossary

Zoho CRM Glossary

Thinking of implementing a CRM? But what does it mean and how does it work? The implementation of a CRM allows a better management of the customer relationship (Customer Relation Management). It allows to better identify, understand, manage and respond to the needs of...
What Are the Key Features of a CRM?

What Are the Key Features of a CRM?

Maintaining a good relationship with customers and potential customers is a fundamental aspect of any business. Although this relationship can be natural and intuitive, it can quickly become complex to manage, especially if you consider that the amount of customers...
What is Zoho Inventory?

What is Zoho Inventory?

All growing companies know the importance of perfect customer relationship management. A CRM software (Customer Relation Management) gathers different tools that are used to identify, process and analyze the needs of customers and prospects in order to offer the best...