{"id":13660,"date":"1970-01-01T00:00:00","date_gmt":"1970-01-01T04:00:00","guid":{"rendered":"https:\/\/www.cofinia.ca\/?p=13660"},"modified":"2023-04-26T15:30:14","modified_gmt":"2023-04-26T19:30:14","slug":"zoho-crm-101-glossary","status":"publish","type":"post","link":"https:\/\/www.cofinia.ca\/en\/blogue\/non-classifiee\/zoho-crm-101-glossary\/","title":{"rendered":"Zoho CRM 101 Glossary"},"content":{"rendered":"<h1><strong><span>Zoho CRM 101 Glossary |\u00a0Cofinia Consulting<\/span><\/strong><\/h1>\n<p><span>Thinking of implementing a CRM?\u00a0But what does it eat in winter and how does it work?\u00a0The implementation of a crm allows better management of the customer relationship (Customer Relationship Management).\u00a0It helps to better identify, understand, manage and meet the needs of potential and existing customers.\u00a0The objective of having a CRM is to centralize all data and activities related to prospects and customers.<\/span><\/p>\n<p><span>But how is a CRM composed?\u00a0In this article, we introduce you to the different modules of Zoho CRM to help you better navigate the application.<\/span><\/p>\n<h1><strong><span>Basic terms<\/span><\/strong><\/h1>\n<h2><strong><span>Modules<\/span><\/strong><\/h2>\n<p><span>In the top menu, several tabs allow you to navigate within the application.\u00a0These different tabs can represent different stages of your sales cycle and can be managed independently or interdependently.\u00a0Note that not all modules are accessible in the basic and free versions.<\/span><\/p>\n<p><span>The order and name of these different modules can be personalized according to your needs and your situation.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Zoho CRM 101 Glossary |\u00a0Cofinia Consulting Thinking of implementing a CRM?\u00a0But what does it eat in winter and how does it work?\u00a0The implementation of a crm allows better management of the customer relationship (Customer Relationship Management).\u00a0It helps to better identify, understand, manage and meet the needs of potential and existing customers.\u00a0The objective of having a [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[1,3],"tags":[],"class_list":["post-13660","post","type-post","status-publish","format-standard","hentry","category-non-classifiee","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/www.cofinia.ca\/en\/wp-json\/wp\/v2\/posts\/13660","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cofinia.ca\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cofinia.ca\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cofinia.ca\/en\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cofinia.ca\/en\/wp-json\/wp\/v2\/comments?post=13660"}],"version-history":[{"count":0,"href":"https:\/\/www.cofinia.ca\/en\/wp-json\/wp\/v2\/posts\/13660\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.cofinia.ca\/en\/wp-json\/wp\/v2\/media?parent=13660"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cofinia.ca\/en\/wp-json\/wp\/v2\/categories?post=13660"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cofinia.ca\/en\/wp-json\/wp\/v2\/tags?post=13660"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}