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What is Zoho Inventory?

What is Zoho Inventory? | cofinia

All growing companies know the importance of perfect customer relationship management. CRM (Customer Relationship Management) software brings together the various tools used to identify, process and analyze the needs of customers and prospects in order to offer the best service .

Zoho’s added value lies in its internal and external integrations . For example, if you integrate Zoho Inventory with Zoho CRM, you have access to various modules (project, marketing, etc.) and you can add Zoho integrations as needed (Zoho Commerce, Zoho Books, Zoho Analytics, etc.). With Zoho Inventory, you can achieve seamless integration of all sales, inventory management and order tracking activities, in addition to taking advantage of large amounts of integration with online stores such Shopify, gateways payment methods like Stripe or Paypal and shipping companies (UPS, Fedex, etc.).

What is Zoho Inventory?

Zoho Inventory is an online order and inventory management tool designed for small and medium-sized businesses that helps organize and track the movement of inventory. This inventory management software integrates with the Zoho Books solution for complete invoicing and accounting and with the Zoho CRM module for complete sales tracking.

It enables, through multi-channel selling, shipping integration and various order control features, to increase sales and improve customer satisfaction. It allows tracking from purchase to packaging and also offers the possibility of online payment. This software is responsible for automating the repetitive steps of your customer and supplier order management processes while guaranteeing smooth delivery and complete traceability of your items. Zoho Inventory is also a user interface that offers clear information about stored products and their physical location (warehouse management).

Features of Zoho Inventory Software

With Zoho Inventory, you have cloud management. Its use therefore does not limit you to software installed locally on a workstation, it is also downloadable on Android and iOS devices. You can thus centralize the follow-up of your stocks whose quantities are updated automatically through all the sales channels. Your information is synchronized several times a day and you have access to management information in your dashboard.

A rich product catalog

The cloud system gives you easy access to all information in real time. This access can be customized according to system users for role-based management. The product sheet contains a lot of information that you need to manage it: order threshold quantity, batch management, categories/subcategories, manufacturer, serial number, management by code -bar, size and weight for shipping management, etc. You can add all the necessary attributes that will help you better organize your stock and serve your customers.

Real-time order processing

Zoho Inventory helps you manage the shipping process and track all your product deliveries through one platform until it arrives at the customer. If you have several stores or warehouses, it is possible to simply transfer products from one location to another. Adding barcode scanners helps make everything efficient. The management of your inventories is dynamic and you can even automate the replenishment process.

Zoho Inventory integrations

Zoho CRM is compatible with multiple systems and platforms that integrate effectively with Zoho Inventory. This software is compatible with online payment platforms such as Paypal, Worldpay, Gocardless, Stripe, etc. This facilitates the payment of your orders.

You can also sync Zoho Inventory with native apps like Amazon, eBay, and Etsy for e-commerce. If you have an online store, Zoho integrates with WooCommerce, Shopify, Zoho Commerce, and many more. As for shipping integrations, you’ll find Canada Post, UPS, DHL, and FedEX, among others. For accounting , you can transfer your accounts to Zoho Books or sync QuickBooks with Zoho Inventory.

Zoho CRM’s integration with Zoho Inventory also allows you to create a two-way relationship between the two applications. You can synchronize your contacts, your accounts and even your articles or products. Zoho has thought of all the integrations so that you can manage the various inventory, sales and order operations on a single platform.

Zoho Inventory for better inventory management

Product tracking

Zoho Inventory allows its users to track products and orders in real time and view historical records with just a few clicks. You can assign serial numbers so you can trace all items, manage warranties, or manage expiration dates. You can also manage product batches to simplify recalls and traceability.

Inventory reports

Zoho Inventory, being designed for small and medium businesses, has standard inventory management reports. It allows you to view sales, track FIFO, and view inventory summary. You can also view sales reports by customer, item, or vendor and schedule them to be emailed as often as you like.

By enabling integration with Zoho Analytics , you can run a host of additional reports. For example, a forecast report of the quantities of stocks, which allows you to anticipate the orders to be made with your suppliers.

Inventory adjustment

You can make inventory adjustments based on both quantity (returns, losses, breakage) and value (impairment). If you have a large number of products, the adjustments can be made by importing via an Excel file.

Currency management

Do you make sales or purchases outside the country? Zoho Inventory makes currency management easier. Zoho Inventory manages currencies for you, daily rate update is built into the app. Just assign the currency to your customers or suppliers. When the contact’s currency is different from the app’s currency, transactions will be displayed in foreign currency and converted to local currency automatically.

Zoho Inventory for warehouse tracking

With Zoho Inventory, you can manage and track multiple warehouses at the same time. This software manages the transfer of stock from one warehouse to another and generates a tracking report. You can use the transfer list (picklist) function to simplify picking.

In the same application, you can control the flow between warehouses and the location of the different stocks you have for better order organization and simplified delivery. You can reduce transport costs by choosing the warehouse closest to the customer. This allows you to optimize the delivery and to satisfy your customers even more thanks to a fast and efficient service.

Zoho Inventory simplifies multi-channel selling

This software allows you to communicate in real time with your customers and prospects. Managing your calls and emails can be done through Zoho CRM and you get notified whenever someone interacts with your brand or reads an email. You can also take advantage of Zoho CRM to monitor user behaviors through social media and use it to create a self-service portal for your customers to view your products.

Zoho Inventory software also integrates with various online platforms such as Amazon or eBay which allows you to search for the products you need while monitoring the stock level. Thus, this application simplifies the multi-channel sales process thanks to a solution that allows you to manage, control and analyze your various sales channels.

Monitor your orders with Zoho Inventory

Zoho Inventory centralizes your data in a dashboard to give you an overview of the progress of your orders, those that are pending, invoiced, packed or already shipped.

As soon as an order is validated, you have direct access to all the information necessary for delivery. Zoho Inventory directs you to the nearest location and integrates with multiple logistics platforms for easy delivery. In case of out of stock, Zoho guides you to the nearest supplier and allows you to make direct deliveries.

Analyze your business with Zoho Inventory

With the Zoho Inventory tool, you can analyze your business and spot various trends. On the home page, you have direct visibility of the status of orders and you receive notifications in case of problems.

Analysis of sales and purchases

With Zoho Inventory, you have access to sales reports that show you the most popular items, the most loyal customers, and preferred payment and shipping methods. You are therefore able to discern the various trends and analyze consumer behavior to better satisfy them. As for purchases, the reports you receive will allow you to establish a forecast of your future expenses for better management of your finances .

The FIFO method

This is an inventory valuation method offered by Zoho Inventory software. FIFO (First In, First Out) allows inventory management and asset valuation. You can calculate the value of outgoing stock based on the purchase prices of old items.

How much does Zoho Inventory cost?

  • Free plan – $0: for 2 users, 1 warehouse and 20 online and offline orders.
  • Basic – $39 per month: for 10 users, 2 warehouses, 1,500 orders and 150 shipping labels.
  • Standard – $79 per month: for 15 users, 5 warehouses, 10,000 orders and 1,000 shipping labels.
  • Professional – $199 per month. With this plan, you pay for 20 users, 10 warehouses, 30,000 orders, and 3,000 shipping labels.

Want to integrate Zoho Inventory into your business? The Cofinia team analyzes your needs, integrates the Zoho applications you need and provides training to ensure the optimal use of Zoho software. Do not hesitate to contact us if you have any questions or if you would like more information about our services.

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